Wireless at the Library – FAQs

 

   Logging on:

?     Where can I pick up a wireless signal?

Sellers/Main: in both the Adult and  Children’s Library. 

Primos: most areas of the library.

?     How do I log on?

A handout is available from any staff member with directions.

?     What is the charge?

This service is free to our patrons.

?     What do I need to pick up the signal?

Laptops should have an 802.11b or 802.11g wireless network card.

?     Can I get a signal on my PDA or other handheld device?

Your device will probably pick up the signal but there may be other issues preventing you from logging on to system.

?     What happens if I don’t turn off my pop-up blocker?

Some blockers will prevent you from seeing the Acceptable Use Policy screen and that would prevent you from  logging on – see below. 

?     It looks like there is more than one signal available.  Which one do I choose?

Sellers-  

In the Adult Library:     udlibraryadultarea

In the Children’s Library:     udlibrarychildrensarea

Primos-   upperdarbylibrary

 

Policies:

 ?   Do I have to accept the Acceptable Use Policy? 

Yes.  If you do not accept the policy you will be prevented from logging on to the system.

?   What does the Acceptable Use Policy say?

The policy outlines

  • any restrictions you are subject to, such as filtering;
  • any library policies that apply to using the network, including but not limited to the Upper Darby Twp./Sellers Memorial Free Public Library Behavior Policy
  • other standards of behavior and/or limitations, including but not limited to
    • The Delaware County Library System Electronic Information Network (EIN) and Internet Safety Policy
    • Applicable PA State and Federal laws.

?   Can I get a printed copy of the Acceptable Use Policy?

Yes.  Please ask the Reference (Sellers/Main) or Branch(Primos) Librarian.  

?   Can a librarian help me configure my laptop?

 No. Library staff is not allowed to configure the private property of patrons, for liability reasons.

?   Is there a time limit for using the wireless network?

No.  After an hour of use, you will be prompted to login again.  However, you will pick up right where you left off.

?  Can I listen to music?

Yes – please use headphones.

 

Procedures

?  Can I print directly from my laptop?

Not using library printers.  You can, however - 

  1. Save your work to a flash drive or other storage device.
  2. Print from one of the library workstations stations.
Note-not all library computers have accessible floppy disk drives, CD dives or USB ports for flash drives, or compatible versions of software.  Check with a staff member before assuming you can print your work.

You may also bring your own portable printer and paper.

?  Can I access the Delaware County Library System databases?

Yes, on a limited basis.  The DCLS databases consider all wireless access as “remote” or “at home” access.  Only those databases and services available via remote access can be used through wireless access.  A current and valid library card with barcode is also required.

 ?  Does the library have a laptop I can use?

No.

?   Anything else I need to know?

At both Sellers/Main and Primos, only a limited number of electrical outlets are available, on a first come first served basis.  A fully charged battery would be advisable.

   

 

Revised February, 2008

 

 
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